Reservations will be converted to bookings upon the client paying a deposit of 30% of the accommodation cost for bookings made at least 60 days prior to the arrival date. Deposit must be received within 7 days after notification of the reservation or the date 60 days prior to the departure date, whichever occurs first. The balance of the accommodation cost must be paid no later than 30 days prior to the arrival date. A reservation will lapse if the client does not pay the deposit by the due date for the relevant payment.
A binding contract will be formed when Bullo River Station confirms the booking, which it will do on receipt of the deposit. Bullo River Station reserves the right to withdraw, change, cancel or reallocate the accommodation and the arrival date at its discretion until the booking is confirmed.
Balance or payment must be made in full 30 days prior to the date of arrival. For bookings made within 30 days of travel, payment must be received within 48 hours of booking.
Any cancellation of reservations must be provided in writing to Bullo River Station. As a small property, our business depends on maximizing occupancy and cancellations often result in empty rooms due to booking lead times.
If a cancellation is received more than 60 days prior to the arrival date, Bullo River Station will refund the deposit paid or a full refund of monies will be made paid where applicable.
If a cancellation is received between 60 days and 30 days before the arrival date, Bullo River Station will retain or charge the full deposit (being 30% of the accommodation cost) as the cancellation fee.
If a cancellation is received within 30 days of the arrival date, a charge 100% of the booking cost is the cancellation fee.
No refunds can or will be given in connection with circumstances arising beyond the reasonable control of Bullo River Station i.e. flight delays by airlines/contracted charter companies or client failure to appear for accommodation. No refund can be given for any unused services or early departures.
We strongly urge comprehensive travel insurance to cover clients for cancellations, medical emergencies, additional expenses etc. We can assist you in arranging this. All guests will be asked to sign a form of indemnity on arrival at Bullo River Station. During the wet season (November-March) we recommend some buffer in your itinerary in case of inclement weather and delays to flights.
Validity of Rates
Unless otherwise specified, all rates are valid from 01 April 2015 to 31 March 2017. We reserve the right to amend rates should the cost of services increase beyond our control. Bullo River is closed each year in November, December, January and February during the peak of the wet season.
Air Charters & Weight Restrictions
There is a general weight restriction for luggage of 15kg per person in soft bags only with each aircraft type having a maximum payload (combined weight of passengers and luggage the plane can carry). This weight restriction is subject to the flights overall payload restrictions and individual passenger weights. Individual passenger weights must be provided at the time of booking.
Most charter flights are based on single-engine aircraft. If a twin engine aircraft is required then please contact us for applicable additional cost. Likewise, if a single engine aircraft is booked and a twin engine aircraft is required on the day of travel due to weather conditions or any other reason, this will be at the client’s expense. It must also be noted that a delay in travel time or date may occur in extreme circumstances. Please make sure all clients are adequately insured for such events.
Booking Payment Procedures
Please make payments to ‘Bullo River Pastoral Company Pty Ltd’ on behalf of Bullo River Station.
PO Box 39531
Winnellie NT 0821
Phone: + 61 419 646 493
If paying by direct deposit please send us payment advice – i.e. email copy of deposit slip.
National Australia Bank – 144 Marine Terrace, Geraldton WA 6530
Account Name: Bullo River Pastoral Company Pty Ltd
BSB #: 085-933
Account #: 771517876
Swift Code: NATAAU3303M
Credit card payments will be accepted, however, an administration fee directly imposed upon us by the credit card company will be charged. Currently, these fees are set at 2.5% for Visa, MasterCard and 3% for American Express.
Please advise the following when making a booking request:
- Passenger full names, ages
- Weights (if travelling by air charter)
- Rooming arrangements
- Arrival and departure dates
- Method of arrival & departure
- Any special dietary requirements, food allergies or medical conditions